Residents in the United Arab Emirates can update their registered mobile number linked to the Emirates ID by using the UAEICP smart application. This official digital process allows users to manage their identity records efficiently while avoiding the extra costs associated with visiting physical typing centers in person. The service provides a secure way to ensure all government communications and authentication requests reach your active contact details correctly.
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To successfully modify your registered contact details, follow this exact sequence within the application interface:
| Step | Action Required | Navigation Path |
|---|---|---|
| 1 | Access Dashboard | Log into the UAEICP app using email/password or UAE PASS. |
| 2 | Open Menu | Tap the Menu icon located at the bottom right corner. |
| 3 | Select Services | Choose the Other Services category from the list. |
| 4 | Locate Update | Scroll to Personal Information – Update Personal Information. |
| 5 | Initialize | Tap Start Service to load your federal identity data. |
| 6 | Trigger Edit | Find the Mobile Numbers Data box and toggle Edit Mobile Number to Yes. |
| 7 | Verify | Enter the new number and tap Send One Time Password for OTP validation. |
⚠️ LIMITATIONS: This process specifically modifies your records in the Federal Authority’s database. While the update is often instantaneous within the app, synchronization with other entities like the Dubai Police or local banks may require an additional 24 to 48 hours.
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Service Fee Breakdown and Final Payment Confirmation
The final stage of the mobile number update involves a detailed fee breakdown and the selection of a payment gateway. Users must review the costs carefully before proceeding to ensure they have sufficient funds.
| Fee Component | Amount in AED | Description |
| ICP Services Fee | 122.00 | Standard charge for federal identity updates. |
| E-Services Fee | 29.40 | Charge for processing via the smart application. |
| VAT | 0.10 | Value Added Tax on the electronic service. |
| ePayment Commission | 1.97 | Fee for processing the digital transaction. |
| Total Amount | 153.47 | Final cost for the complete update service. |
To finalize the process, click on the Pay button and select your preferred payment method. If using a mobile device, Apple Pay or Google Pay often provide the fastest verification. Once the transaction is completed, a success screen will appear with a green checkmark and the message Request Applied Successfully.
While the app shows a total of 153.47 AED, some government news portals may mention a basic fee of 52.10 AED. The difference usually accounts for optional urgent processing or additional administrative commissions added during the smart app checkout.
Frequently Asked Questions Regarding Emirates ID Mobile Updates
1. Is UAE PASS mandatory to use the UAEICP application?
No, you can create an account and log in using a standard email and password to access the update services.
2. What is the total fee for updating the mobile number?
The total amount required to be paid through the application is 153.47 AED inclusive of all electronic service fees and VAT.
3. Can I change my registered email address in the same session?
Yes, the application provides a specific step for email address data where you can verify a new email using a separate one time password.
4. How is the new mobile number verified in the system?
The system sends a one time password to the new mobile number which you must enter into the application to validate ownership.
5. Do I need to visit an ICP center to complete this update?
No, this specific modification service is designed to be completed entirely online via the smart application.
6. What happens after I pay the 153.47 AED fee?
The application will display a success message and generate a reference number that serves as proof of your request.
7. Is the service fee refundable if my request is rejected?
No, fees paid for electronic identity services are generally non refundable once the process has started.
8. Can I use a foreign mobile number for my Emirates ID?
No, a valid UAE mobile number is required to receive official government notifications and secure codes.
9. How can I track the status of my update request?
You can use the provided reference number to track your application within the My Requests section of the app.
10. Does the physical Emirates ID card change after the update?
No, this is a digital record change that does not require you to print or replace your existing physical card.
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